- Refunds will be done only through the Original Mode of Payment
- Refund will be done only if the goods returned is in perfect condition and unused in original packing
- The refund will be made of the total price paid for the product at the time of purchase minus shipping charges of AED 21 for collection or can be dispatched by the customer at own cost
- Refund will be made AFTER the product is received by the warehouse team and inspected no later than 7 days after receipt of the product.
- Customer can cancel their order within 12 hours of placing the order by contacting the customer service via chat portal.
- Refund amount can be processed and received back in the same account no later than 45 days from the date of processing.
